Privacy Policy
Last updated: 29.01.2026.
Plasma Glow d.o.o. (“Plasma Glow”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit or interact with the website www.plasmaglow.eu (“Website”).
1. Data Controller
The data controller responsible for the processing of personal data is:
Plasma Glow d.o.o.
Bobovje 52G
49000 Krapina
Croatia (EU)
Email: info@plasmaglow.eu
2. Personal Data We Collect
We may collect and process the following categories of personal data:
a) Data you provide voluntarily
- Name
- Email address
- Any information you provide when contacting us via email or contact forms
b) Technical and usage data
- IP address (anonymized where possible)
- Browser type and version
- Device information
- Pages visited and interaction data
- Date and time of access
This data is collected automatically through standard website technologies (e.g. cookies, server logs).
3. Purpose of Data Processing
We process personal data for the following purposes:
- To respond to inquiries and communication requests
- To operate, maintain, and improve the Website
- To understand how visitors use the Website
- To ensure website security and prevent misuse
- To comply with legal obligations
We do not sell or rent personal data to third parties.
4. Legal Basis for Processing
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) based on one or more of the following legal grounds:
- Your consent
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Legitimate interests (such as website security and improvement)
5. Cookies
The Website may use cookies or similar technologies to ensure proper functionality and improve user experience.
Cookies may include:
- Essential cookies required for website operation
- Analytics cookies (where applicable)
You can manage or disable cookies through your browser settings.
Disabling cookies may affect website functionality.
6. Data Sharing and Transfers
We do not share personal data with third parties except where necessary:
- With service providers supporting website operation (e.g. hosting providers)
- When required by law or public authorities
If data is transferred outside the European Union, appropriate safeguards are applied in accordance with GDPR requirements.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
When data is no longer required, it is securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
However, no internet-based system can be guaranteed to be 100% secure.
9. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise your rights, please contact us using the details above.
You also have the right to lodge a complaint with a supervisory authority.
10. Third-Party Links
The Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.
The updated version will be published on this page with a revised “Last updated” date.
12. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Plasma Glow d.o.o.
Bobovje 52G
49000 Krapina
Croatia